Encrypt.me not a great value as part of the Secure+ package

New Eero Pro 6E owner here. I just purchased the Eero Secure+ package because the value seemed good with Encrypt.me VPN, Malwarebytes, and the 1Password Family package. But, after just a few days of using Encrypt.me, I’m starting to wonder if maybe I may have made a bad decision.

Most google searches with Encrypt.me “protecting” my Apple devices return the following error from Google, forcing me to do the annoying Captcha routine to complete a search: “Our systems have detected unusual traffic from your computer network.” I have used plenty of VPN’s in the past (VyprVPN, NordVPN, etc.) and have never seen this type of issue. They just work.

Very frustrating, to say the least, and I just read that Encrypt.me was sold last year and is not a highly supported product. It’s causing me to wonder if the Secure+ package is really worth the “upgrade” over Eero Secure for $29.99/year since I really don’t need the 1Password families package and could just buy the standard version.

Have to say, I totally agree. I’m having similar issues with encrypt.me. Not a good reflection on the Eero secure+ package. Eero needs to change vpn providers

The only valuable thing in there is 1password for families

Totally agree too and having same issues with Encrypt.me. Even 1Password isn’t much good for me as I’m the only one who uses it and the free version works fine for me. I managed to get Secure+ half price so I’m not too disappointed, but I’m unlikely to renew.

Also, VPNs don’t work properly on iOS allegedly: iOS VPN apps are broken, says security researcher; Apple not fixed

If it came with NordVPN it would be an instant buy from me. Otherwise none of the Secure+ offerings are worth it at that price

Agree…Secure+ as a whole leaves a lot to be desired. Malwarebytes and 1Password are nice additions, but the total package needs more to truly be a value for most users.

Biggest gripe with Secure+ is how inactionable it is. It provides notification of a problem, in my current case Phishing/Deception, but provides absolutely no input into what or where the problem is outside of which device.

It’s not just Encrypt.me, I get the same message using Nord when I try to do a Google search. Yeah, it’s annoying. But when you think of why many people use VPNs - for nefarious reasons (not everyone, but some) - I would expect the big G to see the IP address as suspicious.

I get EeroSecure for free from Frontier. If I had to pay for it, I wouldn’t use it. But that’s just me…

Firewalla Gold + preorder is available now seems like the perfect solution for your vpn issues, ditch the eero subscription make those Pro 6E bridge mode and enjoy a better protection. :slight_smile:

I had a bunch of issues staying connected with Encrypt.me. After numerous emails back and forth with support, they finally moved me over to StrongVPN, which was their “sister” product. As you can see from encrypt.me’s web site, they are merging. (It has said that for months, so I don’t know if there’s a holdup or what.)

Anyway, this was supposed to be on a trial basis to see if it solved my issue, but I’ve been there for a full year now and nobody’s changed anything or reached out to me about it.

Might be worth inquiring about.

Quite a lot of Eero users mentioned in the ordinal eero subreddit that Secure+ needed major upgrading, and nothing ever came of our complaints.

Apple did provide a fix that developers can use to fix the issue (originally off by default and now enabled in latest versions of iOS) and most (like NordVPN, Brave, and many others) already done so. ProtonVPN doesn’t have a strong reputation for accurately reporting security issues, so take everything they say with a grain of salt.

Just curious, what about a consumer VPN appeals to you? Unless you’re torrenting, I think the benefits to them are pretty sparse/overstated

Privacy. Security. Speed (compared with setting up your own where you’d be limited by your home networks upload speeds). Not having to deal with setting one up from scratch and maintaining it. Easy one click access from anywhere with tech support to boot. If I’m traveling I can use my streaming subscriptions without issue. Bypassing region locks on other sites and software. Not having to worry about network treating specific internet traffic differently (ie video quality is capped on certain providers). Feeling more confident about my browsing security on less than stellar internet providers or public networks. And like you said, torrenting without my ISPs watchful eyes.

That sound sparse?

Actually yeah, it does sound sparse to me. The bulk of the features you listed are specific to NordVPN, not just consumer VPNs in general. Privacy and security are debatable; for seeing your unencrypted traffic (which is rare these days) you’re just trading your ISP for NordVPN. Obviously since you’re torrenting that works out nicely, but I included that exception in my original comment. Regular people who don’t torrent don’t need a consumer VPN, unless watching Australian Netflix is really that important to them

for seeing your unencrypted traffic you’re just trading your ISP for NordVPN

I mean yeah that’s the entire point? You could argue nobody needs a VPN, but that doesn’t mean your argument is valid. A reliable VPN does provide an additional layer of privacy and security. That’s not debatable. Like I said, region locks for certain content are frustrating as hell, and getting around metered data such as locked streaming quality with mobile providers is a valid reason to use a VPN. There is no such thing as absolute and total privacy when it comes to browsing the internet. Obviously. That’s not the point I’m trying to make. And there are several other reliable consumer VPNs that compare favorably with NordVPN, they just happen to be a favorite around here for their feature set.

Sure, your average consumer (in the US/UK/Canada/Australia) might not see the value added with a VPN. They also won’t see any value with an Eero subscription either. But there’s still a large market for them, and it’d be nice for Eero to actually offer a worthy product with what they’re charging for Secure+.

Not everybody can or does trust their ISP / government and would gladly choose the lesser of evils here. Or at least spread the risk by adding an additional layer. Not all consumer VPNs are created equal of course. You have to do your own due diligence and weigh the pros and cons beforehand. But your argument is akin to saying “well if you don’t have anything to hide then you shouldn’t be worried.” I don’t know how your takeaway here is that the potential benefits are “sparse.” It may just be that you personallly don’t see the value or simply don’t care. Or you have an inordinate amount of trust in your personal ISP and whatever public/unsecured Wi-Fi networks you may connect to in the future. But not everyone does and it’s not simply about watching “Australian Netflix”