Express VPN creates a message upon activation that my iPad is jailbroken although I have never downloaded anything of that nature and I have never downloaded anything from another source other than Apple Store. Does anyone have any idea why and how to solve this?
Have you ever in your life jailbroken an idevice?
If you have a jailbroken device it’s none of ExpressVPN’s business.
Switch to another VPN provider that treats you as a customer.
you may simply ignore the warning if you are not using a jailbroken device. As simple as that.
Paid a yearly subscription fee. So, I have to make it work
It’s surely a possibility, but if I choose to continue, the software’s functioning regarding security measures taken by the software change and I don’t want that.
Is there no way to get a refund?
Get a refund. I just did. See my post about their shit customer service. They are garbage now. I’m switching to Nord VPN.
There shouldn’t be a change of security. It is only a warning just like the google asking if you are a bot.
I think I can ask for it, but until a few days ago, I was very happy about the performance of the software, and I have been using it since years. So instead of asking for a refund, I would definitely prefer to solve the problem.