HotSpot Shield - SUPER SKETCHY I WOULD AVOID AT ALL COSTS

VPN
1

Be very weary of HotSpotShield. First of all they were exposed for selling your data which is very sketchy and goes against VPN principles.

Secondly, I cancelled my subscription but they continued to charge me. So I tried to cancel again and they removed my option to cancel as laid out in the FAQ (which is even sketchier, why tf would you do that?) so I had to email customer support.

Customer support sends an email saying they have cancelled the membership AND they will issue me a refund.

1 month later I not only do I STILL get charged but they lied about cancelling it AND about giving me a refund. I had to file a PayPal claim to get my money back and funny enough after PayPal got involved they finally cancelled it but they only refunded me for 1 month.

And I know it’s an outlandish claim to say they removed my option to cancel subscription manually but I have photographic proof of all of this if anyone doubts me.

How to cancel as laid out in the FAQ:

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My dashboard after already manually cancelling (as you can see they took away the submenu):

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Me emailing customer support on Sept 1 after cancelling and realizing they didn’t cancel it, along with them responding that 1) they cancelled it and 2) they will refund me:

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My PayPal showing that not only was I STILL charged and it was NOT cancelled, but that I was NOT refunded either:

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This kind of shit is something you only expect to see from SCAM websites. 0/10 experience.

2

They also charge your card 10 days before the expiration date of the subscription. I got the subscription for a very low price of like 12 bucks a year, so I continue to keep it despite the snooping and sketchy charging.

I dont really care that my VPN can see my torrents and other stuff like that. And accessing geo blocked sites while i travel and work abroad is more important for me.

3

Thanks for sharing it. What keeps me there is I still like their apps and the very good speeds. Havent found a better VPN for Germany for 3$ a month. Maybe somebody has a good alternative. Android app should have a feature for autoconnect on wifi/mobile cell data on. NordVPN/ExpressVPN and all this bullshit is crap speedwise…