Internet issue. All lights green. Sites don't load, refresh, load. Speed test takes 3 trys, than dont work. Multiplayer games work perfect but sites don't..... wtf techs aren't much help

VPN
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Internet issue. All lights green. Sites don’t load, refresh, load. Speed test takes 3 trys, than dont work. Multiplayer games work perfect but sites don’t… wtf techs aren’t much help

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Does this happen on just a single device or multiple devices?

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Does power-cycling the router & ONT make any difference? Connecting a computer directly to the ONT via an Ethernet cable? :thinking:

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Join the club. What’s your region? I’ve now pushed into day 3 dealing with the issue. Internet is barely usable and techs are useless. Setting to google dns on router or bypassing router all together didnt make a difference. Verizon reports no outage, but clearly there is.

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Been on all my devices. They told me there’s a outrage after 2 hours with customer service… my pc fix is vpn

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Nope but working this morning again. 100% dns issue

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Working now in brooklyn nyc

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Sounds like a possible DNS outage then. Changing the DNS on your router or devices to something like “8.8.8.8” or “1.1.1.1” may help.

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Ah! Good to hear. Thank you for the update! :slightly_smiling_face:

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Yes. also bk,nyc. Finally Dns issues resolved but speed tier is still throttling for me at 100/100 max. Are you maxing out your tier?

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I tried that didn’t work. Avg vpn on my pc is doing the trick so far. But my phones and TV are running slow at times. Keep refreshing. Once a show or game starts. It’s fine. Odd issue

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Do your devices have IPv6 addresses? See what test-ipv6.com says.

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I tried pc and router ipv6 on and off. Made no difference. It’s 100% verizon dns issue

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Vpn on the pc, no issues at all

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This sounds like the IPv6 issue, since VPNs typically go over IPv4. Try without your VPN and test at that site a few times.

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I did, only vpn and 1.1.1.1 helped but things look back to normal now