Has anyone been having issues with PIA on their Mac desktop. Using both the Private Internet Access client and OpenVPN I can’t get it to work properly for the past month or so. It connects, but both chrome and safari do not seem to work with all updated versions of the browser and clients, restarted, reinstalled, etc. They connect, they just don’t work or take forever, as in over 30 seconds to load ebay or amazon. Same account works fine on my iPhone. Any suggested settings or other suggestions would be helpful. Edit: If I use a proton free account with the OpenVPN client, it works fine. Mac Monterey 12.7
Normally it has been fine but I am getting this tonight too. I don’t know what has changed. What MacOS version are you using?
Same thing on Windows here.
Edit/additional info, I installed the chrome extension and that seems to work, but obviously not what I’m paying for. Tomorrow I’m going to try some more out of country (USA) servers and see if that does anything using a client and not extension.
I’m having no difficulties surfing in Safari, Safari beta, STP, Firefox, or TOR Browser. Safari is, as usual, slow to connect then fast to render. On Ventura 13.6.1/OCLP.
Try different end-points. Run a few speed tests…
Website load times in Chrome has been slow for me for several weeks, but Safari is normal. I’m running Mac Sonoma 14.0. I’ve tried all of the usual things, changing settings in PIA and reloading Chrome. Still slow. Maybe this started with last two PIA updates?
its something on global scale generally. DNS especially.
make sure to stay smart and protected🥰
I’ve had no difficulty on my phone or my desktop. And on my phone I couple PIA with Everyproxy so my hotspot devices also route and get the VPN. Online gaming can be hit or miss sometimes tho
Monterey 12.7 I’m currently going through every server on my desktop to see if that’s the real issue or what.
I’ve ran speed tests and it’s normal but through Firefox I am getting YouTube saying I need to connect to internet, website half loading etc. started being slow since yesterday evening and today a lot of things just don’t load.
Have you tried clearing Chrome’s cache?
Did you try disabling ipv6 like I suggested before?
hum. Does YouTube work ok with other browsers?
In Terminal, do this command, then paste the results here
traceroute www.youtube.com
I just use whatever US server has the current lowest ping.
I got busy and just did it using terminal networksetup -setv6off Wi-Fi and it appears to be much faster. Thank you for the suggestion, hopefully it continues to work.
My internet (outside of firefox) is completely fine. I’ve installed the firefox extension now which worked fine all evening yesterday but this morning I’m having the same issue. Need to turn off the VPN on installed application, close and reopen the browser, connect vpn in the browser, connect vpn on installed application and then it works. Didn’t work actually, this seemed to fix it yesterday.
I’m a bit confused here. If you Connect the VPN from PIA’s client then there is nothing to connect in the browser.
Yes the browser client would attempt, whether successful or not, to connect to the next endpoint which would be a PIA server, at the endpoint of your desktop client endpoint. This wasn’t the solution for me though and I disabled IPv6 on Firefox which seems to have done the trick, hopefully permanently.