5 years ago, said provider ran a promo for a lifetime subscription. I bought it, so did my dad. My account used to say “lifetime” under membership type.
This week they changed that to “5 year subscription” and set the expiration to Dec 31, 2021. poof lifetime service gone. The same thing happened to my dad’s account.
Upon contacting their support, they are claiming that it isn’t their problem and are directing me to a third party.
What should I do?
The e-mails I received from them never mention the type of subscription I had, and the invoice doesn’t show it either.
Most lifetime offers have a time limit, mostly 5-7 years. It’s always there in the fine print. Either way, it’s a lesson to avoid lifetime offers from VPN providers.
It’s against the rules, I thought? I initially wrote the post including the provider name, but it instantly got deleted. After removing the name it allowed me to post.
Shit, I bought a life time unlimited pasta card for myself from Olive Garden for $500+tax about 2.5 years ago and only used it 6 times. If they cancel that, I’m losing big.