Every since I updated Surfshark on my PC I’ve been getting connection works on every server I try. It loads up to 70% percent and then it gives me the error. I tried this on our other computer and the same thing happened so I think something is wrong with Surfshark and it’s not something on my end.
Hi there, /u/PeteOfDawn, thanks for your submission!
Please keep in mind that while some support agents are keeping an eye on here, we still recommend using official channel for more efficient and faster troubleshooting - Surfshark customer support first. You’ll find both e-mail and live chat there. It’s 24/7, so enjoy!
Additionally, please make sure to include as much information as possible, so our agents could troubleshoot more precisely. Thank you!
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
Hi! Our apologies for the inconveniences. To find out what is causing the issue and solve it, it would be best if you shared diagnostics with our Customer Support team. You may reach them via Live Chat option or at [email protected].
I have Surfshark on both Windows 10 and 11, and don’t have a problem.
did you find a solution i have the same problem
I cancelled my subscription and sign up to a different service. I’m never using surfshark again
Out of all the vpns I tried it’s the only one that works in my country. works like a charm on my phone but not on my pc