VPN will only work on some websites

VPN
1

Hello, my work has been experiencing VPN issues for a while now and I’ve looked at just about everything and can’t figure this out.

While connected to the global protect vpn no Google Chrome sites will load and it used to be that edge would work fine. However now some Edge sites won’t even load especially most of our intranet sites. That being said teams still works fine, I can still receive emails perfectly fine. If i try to ping or tracert anything in cmd they all fail.

I’ve posted on another subreddit and people recommended disabling quic in google but that didn’t fix anything.

Does anyone know any troubleshooting tips that can help narrow this down?

2

Sounds like a split tunneling issue,

3

So i think I found the solution, our firewall has a protocol anomaly rule where it drops certain protocols and I believe Chrome has recently enabled ClientHello by default which is triggering this rule set.

4

Are you getting a specific error?

Look at the log for your VPN, match it to a specific client and see what if anything is blocked.

5

no ping or tracert

browser had stuff cached.

6

Check routing

Check firewall policy

Check logs

Check MTU

7

This is what I was going to go with too.