Got a new phone and PIA shows only blank screen

I got a new s24 ultra. I downloaded the APK from the website. Now when I open the app I see the pia logo and then only a gray screen.

Any suggestions?

Were you able to resolve this issue? I’m experiencing the same thing.

Hey thanks! I installed it from the Play store first and then install the APK and it worked

What worked for me was to first install pia from the Google play store and then install the APK after that.