Issues in China

Recent 2 weeks I experienced issues with using Astrill in China.

Like:
Not being able to connect to all services on my Android and Mac, and I just rebooted my Asus router with Merlin and the router applet does not load/show up.

Anyone else, any status from Astrill?

Haven’t experienced much issues, but today Astrill failed completely. Website and all services are unavailable, it’s impossible to reach support.

Hi,

We are really sorry for the inconveniences.

Due to technical issue with one of our API servers, some of customers had trouble to login or to connect to service. Our engineers have fixed this issue and service should work as usual.

Regards,

AstrillVPN

Here in Shanghai, Astrill on my Linksys router (China Telecom) with their applet still performs well, but I also have issues with their Android App (China Unicom LTE) since WednesdayThursday.

I can get to some servers on my Unicom/Android/StealthVPN, right now on Japan as my closest (HK) seems unreliable.

I’m also having problem logging in Astril from China on my laptop saying something like HTTP/1.1 502 Bad Gateway. Not too sure what’s going on

I’m in Sanya now. Always get authentification error.
And now can’t even log in to the app.

Worked fine yesterday.

One of the most weirdest things, is that support don’t asnwer on emails and the live chat window automatically closing by itself…

Does anyone know their website to be used when you are in China? It can’t be easily found anywhere…

Everything back to normal here

This year both has anniversary of the PRC and the Tianamen protests, so security is ramped up. Noticed it on the metro here in Guangzhou and I guess it also means a crack down on VPNs.

Same here, what the hell is going on? seems all gateway/login servers are crashed or blocked, good luck astrill!

Recommend not to reboot.
My router was performing ok but a bit slow, but needed a reboot on my network for other reasons.

I am in Guangzhou on a Telecom 100mb.

Now I’m getting a maintenance message.
Seems like thy are aware of the issue and working on it.

Maybe this one works: https://astrill-mirror.com/

Rebooted my router and yes got the router applet back! :ok_hand:

Same. Got the maintenance message first. Now it’s up and working again.

Or:
http://astrillrcpusdryujyzbsl7wsugvyfc5s6veyrpkojiqbrorgkfdxvid.onion

Thank you it works! Unfortunately you can only find the address after you are already on the website…